1. Introduction
Hostinger International Ltd. ("Hostinger", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.
2. Information We Collect
We collect information you provide directly to us, including:
- Account information: name, email address, password, and billing details when you register.
- Payment data: credit card numbers and billing address (processed securely via PCI-compliant providers).
- Communications: messages you send to our support team.
- Usage data: pages visited, features used, and time spent on our platform.
- Technical data: IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our hosting services.
- Process transactions and send related information (receipts, invoices).
- Send administrative and promotional communications (you may opt out at any time).
- Detect, prevent, and address technical issues and fraud.
- Comply with legal obligations and enforce our Terms of Service.
- Improve our services through analytics and user research.
4. Sharing Your Information
We do not sell your personal data. We may share information with:
- Service providers: third parties that assist us in operating our website and services (e.g., payment processors, analytics providers).
- Business transfers: in connection with a merger, acquisition, or sale of assets.
- Legal requirements: when required by law or to protect the rights and safety of our users and the public.
5. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and data at any time by contacting our support team.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data.
- Object to or restrict processing of your data.
- Data portability — receive your data in a machine-readable format.
- Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at privacy@hostinger.com.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. Please see our Cookie Policy for full details.
8. International Transfers
Your information may be transferred to — and maintained on — computers located outside your jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
9. Security
We implement industry-standard security measures including SSL/TLS encryption, firewalls, and regular security audits to protect your data. However, no method of transmission over the Internet is 100% secure.
10. Children's Privacy
Our services are not directed to children under 16. We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date above.
12. Contact Us
If you have questions about this Privacy Policy, please contact our Data Protection Officer at:
Hostinger International Ltd.
61 Lordou Vironos Street, 6023 Larnaca, Cyprus
Email: privacy@hostinger.com